Tel: ( +2 ) 01116181117 Email: info@hurghadaaquarium.com

Frequently asked questions (FAQ)

Check through some frequently asked questions .
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Visit Questions (5)

Where is Hurghada Grand Aquarium?
Hurghada Grand Aquarium is located Opposite Magawish Village Resort and Mercure hotel on Safaga Road or you may Google Hurghada Grand Aquarium for Map location
Can I pay with credit card?Or can I pay in any currency?
Yes you can pay by credit cards. We accept EGP Egyptian pounds,US dollar, GBP sterling pounds and Euro currencies
What are the opening hours?
We open daily, 7 days a week from 9:00 a.m. to 7:00 p.m. The last entry is 6:00 pm one hour before closing
How can I book online in advance?
You can book through our reservation page on our website or you can find links on our social media accounts such as facebook page or in google search, or by calling or sending SMS to (0020) 111-618-1117.
Do I have to pay when I book online?
No. You will pay at the entrance. When you book online it will give you a ''Code'' just show that code at the cashier window anytime you arrive before you pay.
What if I cannot book online but I need the discound code, how and where can I get the code?
You can send an email to info@hurghadaaquarium.com or send a text message or Whats app message to +201116181117, and ask for the discount 'code'.

Tours Information (5)

How long does it take to see the entire Aquarium?
It is estimated that it takes between 1 to 2 hours depending on your group. Guest are allowed to stay as much time as they want to spend inside the facility.
What is the schedule for shark feeding?
Shark feeding schedule on large viewing exhibit are 11:00 to 12:00 noon and the last feeding is 3:00 to 4:00 pm (Please be informed that feeding schedule may change without prior notices, you can always check before visiting.)
May I have a guided tour?
We are sorry, there is no tour guide inside the facilty.
May I take pictures?
Yes. But aquarium fishes, however, are very sensitive to the lighting conditions in their environment. Using camera flash is prohibited, if your camera is without flash defuser. All camera used by our photographer onsite are using flash defuser.
Where may I smoke?
For the safety of our guests as well as the animals.There is restricted NO SMOKING inside the exhibits facility. Signage are available for smoking areas outdoor.

Events & Notices (5)

Can I have a special event here?
Yes. Learn more about our private event space options. Please call us (0020)111-618-1117
Can I have a birthday party here?
Yes. You can send us email at info@hurghadaaquarium.com or call us (0020)111-618-1117
If I have a luggage, is there a place to keep my luggage until I finish the aquarium tour?
Yes, you can leave your luggage at the aquarium reception, please do not forget to lock your belongings.
Does the Aquarium have a lost and found?
If you lose an item during your visit, please inquire at the Information Desk before you leave. If you discover you've left something behind, call (0020)111-618-1117. We advised our guest not to leave valuable things unattended as we are not responsible for any lost or damages.
How can I become a volunteer?
As of now, volunteering is not available you may contact us at (0020)111-618-1117 for further details

Additional General Questions (5)

What do you feed? How often do you feed all the marine species?
The animals at the Hurghada Grand Aquarium are feed a diet similar to what they would eat in their natural environment. Animals are feed regularly according to their eating habits.
How do you acquire your species?
Some of the fish are purchased, some are rescued, some are acquired through trades with other aquariums and most of it are born right here at the Hurghada Grand Aquarium.
Does the Aquarium offer a military discount?
Yes. An offer of 10% discount for active military members and their adult family members. This offer is available direct without reservation and must show an ID is a must.
Can I bring food into the Aquarium?
For the health and safety of our animals, food and beverages are not allowed inside Aquarium exhibits however, there are cafeteria to seat and eat your food.
How much is the ticket price?
You can view our prices on the reservation page on this website, online booking get 10% discount per ticket.

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