( +2 ) 01116181117 Email: info@hurghadaaquarium.com

FAQ

Visit Questions

Do I need to book before I come?: No. You can buy the ticket in the aquarium entrance anytime.
Do I need to book with travel agency to come?: No, you can always come direct on your own without any travel agency. Aquarium is easy access with any public transportation.
What are the opening hours? And what is the last entry?: Aquarium open everyday, 7 days a week from 9:00 am. until 7:00 pm.Last entry at 6:30 pm
Is there specific time to visit the aquarium or I can come anytime?: You can come anytime. Our last entry is 5:00 pm.
Is there any public transportation to go To aquarium: Yes, public buses, uber, careem, local taxi are available transportation to go to aquarium.
How long does it take the whole tour inside the aquarium?: There are no limits during your visit, you can stay as long as you want but the estimated time inside is about 1-2 hours.
Can I pay with credit card, Sterling pound, Euro, US dollar or Egyptian pounds?: Yes you can pay in Sterling pound, Euro, US dollar, Egyptian pound or Credit card.
Do you provide pick up from hotel?: No. We do not provide transportation.
Do you have discount for foreign student in Egypt?: Student you pay as resident not as Egyptian. You must provide proof of residency ( Residence ID ) that you lived in Egypt.
Do you have any DISCOUNT OFFER during this time?: NO. We have no available offer during this time. Please You may check our website for any future discount offer before coming

Tours Information

What is included in the ticket?: Ticket includes entry to aquarium,zoo,rain forest,rope bridge, shark feeding show and wadi al hitan museum.
Do you have parking available?: Yes, it is a free parking for aquarium visitors.
Is the aquarium suitable for all ages?: Yes, It is suitable for the whole family.
What is the schedule for shark feeding?: Shark feeding schedule are 11:00 am and 3:00 pm. Please be informed that the shark feeding schedule may change without prior notice. You may always check in home page of the website for any changes.
Is it a guided tour?: No.It is a tour on your own.
Can I take pictures with my phone? Is it allowed to bring professional camera inside?: You can take pictures with your phone, but aquarium fishes, however, are very sensitive to the lighting conditions in their environment. Using camera flash is not allowed, All camera used by our photographer onsite are with flash defuser. Professional camera without flash defuser is not allowed to use or bring inside the facility. For professional camera applicable fees applied. Please go to our photographer office for charges information .
How much is the ticket price?: Please go to 'Ticket Prices' page of this website to view prices.
Do you have wheelchair available? Or do you have chairs around where old people can rest?: Wheelchair is not available, but there are benches at corners all over the facilty, where old people can rest and seat for a rest.
I am a foreign married to an Egyptian, how much do I have to pay?: It is required that you provide copy of the official marriage certificate to pay as Egyptian. Only official document is acceptable.'URFI' is ot recognized as official document.
Do you have special offer for people with disability?: Yes. A 50% discount. You must provide disability ID for the person.

Additional General Questions

If I have a luggage, is there a place to keep it until I finish my tour inside?: Yes, you can leave your luggage in the aquarium reception, alongside the security. Please do not forget to lock your bags.
Does the Aquarium offer a military discount?: Yes. A 10% discount for active military members and their adult family members. This offer is available direct without reservation.( Must show ID in cashier window ).
Is there a restaurant inside?: No. But there are cafeterias inside that you can buy drink or snack.
Where I can Buy the ticket?: Only at the aquarium entrance.
Can I bring food or drink to aquarium?: Yes.

Events & Notices

Can I have a special event here?: Yes. Learn more about our private event space options. Please call us (0020)111-618-1117
Can I have a birthday party here?: Yes. You can send us an aemail to info@hurghadaaquarium.com or call us (0020)111-618-1117
Can I make photo session for wedding in aquarium?: Learn more about our space options. Please call us (0020)111-618-1117
Does the Aquarium have a lost and found?: If you lost an item during your visit, please inquire at the security desk before you leave. If you discovered after leaving the facilty that you lost something please call (0020)111-618-1117. Please take note that we are not responsible for any lost or damages.
Where may I smoke?: For the safety of our guests as well as the animals.There is restricted NO SMOKING inside the facility. Please check the signage that are available for smoking area outdoor.

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