Frequently asked questions (FAQ)

Check through some frequently asked questions .
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Visit Questions (5)

Where is Hurghada Aquarium?
Hurghada Grand Aquarium located Opposite Magawish Village Resort and Mercure hotel on Safaga Road
How much time should I allow for my visit?
We recommend you allow at least 1 to 2 hours for your visit or you may take your time
What are your operating hours?
Daily, 7 days a week from 9:00 a.m. to 7:00 p.m. The last entry is permitted one hour before closing
Can I book tickets in advance?
Yes. Since we have timed ticketing, we recommend book them in advance. This can be done on the website or by calling or sending SMS to (0020) 111-618-1117.
What can I bring into the Aquarium?
No alcohol or gum permitted inside the Aquarium. Also, guns, knives,are not permitted inside. Pets are not allowed. Only special guide dogs for the blind, service dogs for people with disabilities and working dogs in training are permitted inside the Aquarium.

Tours Information (5)

How long does it take to see the entire Aquarium?
It is estimated that it takes between 1 to 2 hours depending on your group. Guest are allowed as much time as they want to spend more inside the Aquarium.
What is the schedule for feedings?
Feeding Schedule: Large Viewing Exhibit – 11:00 - 12:00 pm and 3:00 – 4:00 pm (Feeding schedule may change without prior notices)
May I have a guided tour?
Tour guide are available upon your request at the entrance of the Aquarium.
May I take pictures?
Some animals at the Aquarium, however, are very sensitive to the lighting conditions in their environment. Please contact the management for permission to take commercial photography.
Where may I smoke?
For the safety of our guests as well as the animals.There is restricted NO SMOKING inside the exhibits facility. Signage are available for smoking areas outdoor.

Events & Notices (5)

Can I have a special event here?
Yes. Learn more about our private event space options. Please call us (0020)111-618-1117
Can I have a birthday party here?
Yes. You can send us email at info@hurghadaaquarium.com or call us (0020)111-618-1117
I’ve lost my child/family member in the Aquarium. How do I find them?
Go to the Information Desk front of the Aquarium. All lost children, family members and friends are brought to the Information Desk. A staff member will contact Security to assist with the search.
Does the Aquarium have a Lost and Found?
If you lose an item during your visit, please inquire at the Information Desk before you leave. If you discover you've left something behind, call (0020)111-618-1117 between the hours of 10:00 a.m. - 5:00 p.m. to see if it has been turned in. We advised our guest not to leave valuable things unattended as we are not responsible for any lost or damages.
How can I become a volunteer?
As of now volunteering are is not available you may contact us at (0020)111-618-1117 for further details

Additional General Questions (5)

What do you feed the fish? How often are they fed?
The animals at the Hurghada Grand Aquarium are fed a diet similar to what they would eat in their natural environment. While the animals are fed regularly according to their eating habits,feeding schedule is written above and it may change without prior notices.
How do you acquire your species?
Some of the fish are purchased, some are caught, some are acquired through trades with other aquariums and some are born right here at the Hurghada Grand Aquarium.
Does the Aquarium offer a military discount?
The National Aquarium is proud to offer $10 off the regular adult price for active military members and their adult family members. This offer is available in person at the Aquarium box office and with proper ID. In order to offer an even deeper discount, Hurghada Grand Aquarium also provides discounted tickets to military bases in the region through its consignment ticket program. We encourage active-duty, reserves and retired members of the Egypt military to check with their local bases for details.
Can I bring food into the Aquarium?
For the health and safety of our animals, Food and beverages obtained outside the Aquarium are not allowed inside Aquarium buildings; however, there are picnic tables and benches outside the Aquarium if you choose to bring your own food.
What types of private events can I have at the Aquarium?
Holiday parties, corporate events, wedding ceremonies, wedding receptions, private dinners, proms, reunions, lectures, presentations, social gatherings, picnics and more.

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